Frequently Asked Questions
Everything you need to know about your Rabeanco experience.
What materials are used in Rabeanco bags?
Rabeanco products are crafted from premium, genuine leathers sourced globally. We prioritize high-quality textures and durability to ensure each piece ages beautifully over time.
How long does international shipping take?
Standard international shipping typically takes between 7 to 14 business days, depending on your location and local customs processing times.
What is your return policy?
We offer a 14-day return policy for unused items in their original packaging with all tags attached. Please note that certain promotional items may be final sale.
How should I care for my leather bag?
To maintain the quality of your leather, avoid prolonged exposure to direct sunlight or moisture. We recommend using a specialized leather conditioner and storing the bag in its provided dust bag when not in use.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout.
Do you offer a warranty on your products?
Yes, Rabeanco provides a limited warranty against manufacturing defects. If you encounter an issue with hardware or stitching within the first 6 months, please contact our support team.